Privacy Policy - Garden Clearance Surbiton

Introduction

At Garden Clearance Surbiton, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By engaging with Garden Clearance Surbiton, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Information

Name: Your full name helps us identify you and personalize our services.
Contact Details: Includes your email address, phone number, and mailing address for communication purposes.
Payment Information: Necessary for processing transactions securely.
Property Information: Details about your garden or property to tailor our clearance services effectively.

Non-Personal Information

Usage Data: Information on how you access and use our services, including browser type, operating system, and IP address.
Cookies and Tracking Technologies: Tools that help us enhance your experience by remembering your preferences and analyzing trends.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and manage our garden clearance services effectively.
Communication: To respond to your inquiries, send updates, and inform you about our services.
Improvement of Services: Analyzing data to enhance the quality and efficiency of our offerings.
Personalization: Customizing your experience based on your preferences and needs.
Security: Protecting against unauthorized access and ensuring the integrity of our services.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Trusted Service Providers: Third parties who assist us in operating our business, conducting our operations, or servicing you, as long as they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process to comply with a subpoena, court order, or similar legal procedure.
Protection of Rights: To protect the rights, property, or safety of Garden Clearance Surbiton, our users, or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure servers to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Objection: You can object to the processing of your personal data for specific purposes.
Data Portability: You can request the transfer of your data to another service provider.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

Retention of Data

Garden Clearance Surbiton will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have inadvertently received personal data from a child without verification of parental consent, we will take steps to delete such information from our records.

Third-Party Links

Our website may contain links to third-party sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

International Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our services, you consent to the transfer of your information to countries outside your jurisdiction.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing is necessary for us to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, allowing us to improve functionality and provide personalized content. You can control the use of cookies through your browser settings.

Dealing with Data Breaches

In the event of a data breach, Garden Clearance Surbiton will promptly assess the situation and take necessary steps to mitigate any potential harm. We will notify affected users and relevant authorities in accordance with applicable laws and regulations.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions made based on your data are reviewed by our team to ensure fairness and accuracy.

Policy for Sensitive Personal Data

We respect the sensitivity of certain types of personal data and take extra precautions to protect it. Sensitive personal data may include information about your health, financial status, or other private aspects of your life. Such data is processed with enhanced security measures and only used for the purposes explicitly stated in this policy.

Data Protection Officer

Garden Clearance Surbiton has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. The DPO is responsible for managing data protection strategy and implementation to ensure our compliance with privacy requirements.

Feedback and Complaints

If you have any feedback or complaints regarding our Privacy Policy or data practices, we encourage you to contact us. We take your concerns seriously and will address them promptly and effectively.